Customs & Import Tax Policy

Duty and Tax Responsibility
For international orders, the recipient is responsible for any customs duties and import taxes incurred upon delivery. These fees are not included in your purchase and must be paid directly to your country’s customs office.

Import Duty Amount
Import duties vary depending on your country’s tariff laws. For shipments sent via USPS First Class, we usually declare an invoice value between $20 and $150 USD and mark the package as a gift to help reduce potential duties. However, the final assessment depends on your country’s customs regulations.

Reducing Import Tax
If you have specific instructions for the declared value, please email us at support@cleandropfilters.com before your order ships. We are happy to adjust the invoice value based on your request.
If no request is received, we will declare a value between $20 and $150 USD, depending on the package’s weight and size.

Customs Clearance Issues
If your package is delayed or held by customs, we will:

• Cover any customs clearance fees;

• Provide a shipping invoice for your use;

• Assist by contacting USPS to help resolve the issue.

Updated on: May 6, 2025

For any questions or special requests, contact us at support@cleandropfilters.com.